RETURN & EXCHANGE

AS A MEMBER OF ZREZELS COMMUNITY, U KNOW THAT WE'RE WEARING OUR MINDSETS, THAT'S WHY IT SHOULD BE THE RIGHT FIT FOR U, WE'RE HERE TO HANDLE RETURNS & EXCHANGES FOR U.

 

CONDITIONS

  • ITEMS CAN RETURNED OR EXCHANGED WITHIN 5 DAYS OF DELIVERY.
  • PRODUCTS MUST BE UNWASHED, UNWORN, AND IN ORIGINAL CONDITION WITH ALL TAGS AND PACKAGING ATTACHED

 

PROCESS

  • EMAIL US AT zrezels@gmail.com WITH THE SUBJECT LINE "RETURN/EXCHANGE REQUEST", INCLUDE THE ORDER NUMBER IN THE EMAIL OR VIA DM
  • ATTACH CLEAR PICS OF THE PRODUCT IN THE SAME CONDITION U RECIEVED IT, INCLUDING ITS ORIGINAL TAGS, AND PACKAGING
  • WE WILL REVIEW UR REQUEST AND RESPOND WITH THE NEXT STEPS
  • ONCE WE RECCEIVE AND INSPECT ITEM, WE WILL PROCESS UR EXCHANGE OR REFUND IF IT MEETS OUR RETURN & EXCHANGE CONDITIONS

 

NOTES

  • MEMBERS ARE RESPONSIBLE FOR RETURN SHIPPING FEES UNLESS THE PRODUCT DAMAGED OR INCORRECT
  • OPENING THE PACKAGE UPON DELIVERY IS NOT ALLOWED